1. What is Pinion Cove Gifts?
Pinion Cove Gifts is a specialty store offering unique, handcrafted, and thoughtfully curated gifts for any occasion. We take pride in providing high-quality products that bring joy to our customers and their loved ones.
2. Where are you located?
We are home based business located in Carson City, Nevada.
3. Do you offer custom or personalized gifts?
Yes! We provide customization options for many of our products, as well as custom gift wrapping. Contact us for more details on personalization options.
4. What types of gifts do you offer?
We offer a wide range of gifts, including home decor, artisan crafts, seasonal gifts, and locally sourced products. Our inventory is always evolving to bring you new and exciting options.
5. How can I place an order?
You can place an order directly through our website. If you need assistance, our customer service team is happy to help!
6. Do you ship internationally?
Currently, we ship within the United States. If you are interested in international shipping, please contact us for possible arrangements.
7. What are your shipping and delivery options?
We offer FREE standard shipping options. Shipping times vary based on your location. You will receive tracking information once your order is shipped.
8. What is your return and exchange policy?
We want you to love your purchase! If you are not completely satisfied, we accept returns or exchanges within 30 days of purchase. Items must be unused and in their original packaging. Custom or personalized items are not eligible for returns.
9. Can I send a gift directly to the recipient?
Yes! During checkout, you can enter the recipient’s address and add a personalized gift message. We also offer gift wrapping services for an extra special touch.
10. Do you offer gift cards?
Yes, we offer digital gift cards that can be used for any of our products. They make a perfect gift when you’re unsure what to choose!
11. How can I contact customer service?
You can reach our friendly customer service team via email at info@pinioncovegifts.com, by phone at 775-241-3814 or through our website’s contact form.
12. Do you offer corporate or bulk gifting?
Yes, we provide corporate and bulk gifting options with special pricing. Whether for employee appreciation, client gifts, or special events, we can curate gifts tailored to your needs.
13. How can I stay updated on new arrivals and promotions?
Follow us on social media and subscribe to our newsletter for updates on new products, exclusive deals, and special events.
If you have any other questions, feel free to reach out—we’re happy to help!